/* ============================================================
   Conect Telecom · BI Sucesso do Cliente — Design System
   ============================================================ */
:root{
  --azul:#0D47A1; --azul2:#1565C0; --azul-claro:#e8f0fe;
  --verde:#7CB342; --verde-esc:#558B2F;
  --tinta:#1f2937; --tinta2:#4b5563; --tinta3:#6b7280; --tinta4:#9ca3af;
  --bg:#f4f6fb; --card:#ffffff; --linha:#e9edf5;
  --ok:#16a34a; --ok-bg:#dcfce7; --alerta:#d97706; --alerta-bg:#fef3c7;
  --erro:#dc2626; --erro-bg:#fee2e2; --info:#1e40af; --info-bg:#dbeafe;
  --roxo:#7c3aed; --roxo-bg:#ede9fe;
  --raio:14px; --raio-sm:9px;
  --sombra:0 1px 2px rgba(16,32,64,.04),0 4px 16px rgba(16,32,64,.06);
  --sombra-hover:0 6px 24px rgba(13,71,161,.12);
  --fonte:'Segoe UI',system-ui,-apple-system,Roboto,Arial,sans-serif;
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{font-family:var(--fonte);background:var(--bg);color:var(--tinta);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}
a{color:var(--azul2);text-decoration:none}
h1,h2,h3,h4{margin:0;font-weight:800;color:var(--tinta)}
.muted{color:var(--tinta3)}
.small{font-size:12px}
.tiny{font-size:11px}
.mono{font-variant-numeric:tabular-nums}

/* ---------- Topbar ---------- */
.topbar{background:linear-gradient(120deg,#0D47A1 0%,#1565C0 60%,#1976D2 100%);color:#fff;box-shadow:0 2px 14px rgba(13,71,161,.25);position:sticky;top:0;z-index:40}
.topbar-in{max-width:1360px;margin:0 auto;padding:12px 20px;display:flex;align-items:center;gap:18px;flex-wrap:wrap}
.logo{display:flex;align-items:center;gap:11px}
.logo-badge{width:42px;height:42px;border-radius:50%;background:linear-gradient(135deg,#0D47A1,#7CB342);display:flex;align-items:center;justify-content:center;border:3px solid rgba(255,255,255,.28);font-weight:900;color:#fff;font-size:15px;flex:0 0 auto}
.logo b{font-size:18px;font-weight:900;color:#fff;line-height:1.1;display:block}
.logo b span{color:#aed581}
.logo small{color:#bbdefb;font-size:11.5px}
.nav{display:flex;gap:4px;flex-wrap:wrap}
.nav a{color:#e3f2fd;padding:7px 14px;border-radius:9px;font-weight:600;font-size:13.5px;transition:.15s;white-space:nowrap}
.nav a:hover{background:rgba(255,255,255,.14)}
.nav a.on{background:#fff;color:var(--azul)}
.topbar-right{margin-left:auto;display:flex;align-items:center;gap:12px}
.user-chip{display:flex;align-items:center;gap:8px;background:rgba(255,255,255,.13);padding:5px 12px 5px 6px;border-radius:999px;font-size:12.5px;color:#fff}
.user-chip .av{width:28px;height:28px;border-radius:50%;background:#aed581;color:#33691e;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:12px}
.btn-sair{color:#bbdefb;font-size:12.5px;cursor:pointer;background:none;border:none;font-weight:600}
.btn-sair:hover{color:#fff}

/* ---------- Layout ---------- */
.wrap{max-width:1360px;margin:0 auto;padding:22px 20px 60px}
.pagehead{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:18px}
.pagehead h1{font-size:22px}
.pagehead p{margin:3px 0 0;color:var(--tinta3);font-size:13.5px}

/* ---------- Filtros ---------- */
.filtros{display:flex;gap:10px;flex-wrap:wrap;align-items:center;background:var(--card);border:1px solid var(--linha);border-radius:var(--raio);padding:12px 14px;margin-bottom:20px;box-shadow:var(--sombra)}
.filtro{display:flex;flex-direction:column;gap:3px}
.filtro label{font-size:11px;font-weight:700;color:var(--tinta3);text-transform:uppercase;letter-spacing:.04em}
select,input,textarea{font-family:inherit;font-size:13.5px;color:var(--tinta);background:#fff;border:1px solid #d3d9e6;border-radius:var(--raio-sm);padding:7px 10px;transition:.15s}
select:focus,input:focus,textarea:focus{outline:none;border-color:var(--azul2);box-shadow:0 0 0 3px rgba(21,101,192,.15)}

/* ---------- Cards / grid ---------- */
.grid{display:grid;gap:16px}
.g-2{grid-template-columns:repeat(2,1fr)}
.g-3{grid-template-columns:repeat(3,1fr)}
.g-4{grid-template-columns:repeat(4,1fr)}
.card{background:var(--card);border:1px solid var(--linha);border-radius:var(--raio);box-shadow:var(--sombra)}
.card-pad{padding:18px}
.card-head{padding:14px 18px;border-bottom:1px solid var(--linha);display:flex;align-items:center;justify-content:space-between;gap:10px}
.card-head h3{font-size:14.5px}

/* ---------- KPI ---------- */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(168px,1fr));gap:14px;margin-bottom:20px}
.kpi{background:var(--card);border:1px solid var(--linha);border-radius:var(--raio);padding:16px 16px 14px;box-shadow:var(--sombra);position:relative;overflow:hidden;transition:.18s}
.kpi:hover{box-shadow:var(--sombra-hover);transform:translateY(-2px)}
.kpi::before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px;background:var(--azul)}
.kpi.k-verde::before{background:var(--verde)} .kpi.k-erro::before{background:var(--erro)}
.kpi.k-alerta::before{background:var(--alerta)} .kpi.k-roxo::before{background:var(--roxo)}
.kpi .rot{font-size:11px;font-weight:700;color:var(--tinta3);text-transform:uppercase;letter-spacing:.04em;margin-bottom:6px}
.kpi .val{font-size:29px;font-weight:900;color:var(--tinta);line-height:1}
.kpi .sub{font-size:11.5px;color:var(--tinta4);margin-top:6px}
.kpi .meta-tag{display:inline-flex;align-items:center;gap:4px;margin-top:8px;font-size:11px;font-weight:700;padding:2px 8px;border-radius:999px}

/* ---------- Badges ---------- */
.badge{display:inline-block;padding:2px 9px;border-radius:999px;font-size:11.5px;font-weight:700;white-space:nowrap}
.b-verde{background:var(--ok-bg);color:#166534} .b-erro{background:var(--erro-bg);color:#991b1b}
.b-alerta{background:var(--alerta-bg);color:#854d0e} .b-info{background:var(--info-bg);color:#1e3a8a}
.b-roxo{background:var(--roxo-bg);color:#5b21b6} .b-cinza{background:#eef1f6;color:#475569}

/* ---------- Botões ---------- */
.btn{display:inline-flex;align-items:center;gap:7px;font-family:inherit;font-size:13.5px;font-weight:700;padding:8px 16px;border-radius:var(--raio-sm);border:1px solid transparent;cursor:pointer;transition:.15s}
.btn-azul{background:var(--azul);color:#fff} .btn-azul:hover{background:#0b3d8c}
.btn-verde{background:var(--verde);color:#fff} .btn-verde:hover{background:var(--verde-esc)}
.btn-ghost{background:#fff;color:var(--tinta2);border-color:#d3d9e6} .btn-ghost:hover{background:#f6f8fc}
.btn-sm{padding:5px 11px;font-size:12.5px}

/* ---------- Tabelas ---------- */
.tbl-wrap{overflow-x:auto}
table.dt{border-collapse:collapse;width:100%;font-size:13px}
table.dt th{background:#f7f9fd;color:var(--tinta2);text-align:left;font-weight:700;font-size:11.5px;text-transform:uppercase;letter-spacing:.03em;padding:10px 12px;border-bottom:2px solid var(--linha);white-space:nowrap;position:sticky;top:0}
table.dt td{padding:9px 12px;border-bottom:1px solid var(--linha);vertical-align:middle}
table.dt tr:hover td{background:var(--azul-claro)}
table.dt .num{text-align:right;font-variant-numeric:tabular-nums}
table.dt .ctr{text-align:center}
.trunc{max-width:260px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* ---------- Charts ---------- */
.chart-box{position:relative;height:280px}
.chart-box.sm{height:220px}

/* ---------- Progresso / barras ---------- */
.bar{height:8px;border-radius:999px;background:#eef1f6;overflow:hidden}
.bar>i{display:block;height:100%;border-radius:999px;background:var(--azul)}

/* ---------- Toast / modal ---------- */
.toast{position:fixed;bottom:22px;right:22px;background:#14532d;color:#fff;padding:11px 20px;border-radius:10px;font-weight:700;font-size:13.5px;box-shadow:0 8px 30px rgba(0,0,0,.25);opacity:0;transform:translateY(10px);transition:.3s;z-index:100;pointer-events:none}
.toast.show{opacity:1;transform:translateY(0)}
.modal-bg{position:fixed;inset:0;background:rgba(15,23,42,.55);display:none;align-items:center;justify-content:center;z-index:90;padding:16px}
.modal-bg.show{display:flex}
.modal{background:#fff;border-radius:16px;box-shadow:0 20px 60px rgba(0,0,0,.3);max-width:460px;width:100%;padding:24px}

/* ---------- Utilidades ---------- */
.flex{display:flex} .between{justify-content:space-between} .center{align-items:center}
.gap{gap:10px} .wrap-f{flex-wrap:wrap} .mt{margin-top:16px} .mb{margin-bottom:16px}
.hidden{display:none!important}
.pill-tabs{display:flex;gap:5px;background:#fff;border:1px solid var(--linha);border-radius:12px;padding:5px;box-shadow:var(--sombra);flex-wrap:wrap;margin-bottom:20px}
.pill-tabs button{flex:1;min-width:max-content;border:none;background:none;font-family:inherit;font-weight:700;font-size:13.5px;color:var(--tinta2);padding:9px 16px;border-radius:9px;cursor:pointer;transition:.15s}
.pill-tabs button:hover{background:var(--azul-claro)}
.pill-tabs button.on{background:var(--azul);color:#fff}
.tabpane{display:none} .tabpane.on{display:block}

/* ---------- Responsivo ---------- */
@media(max-width:960px){ .g-4{grid-template-columns:repeat(2,1fr)} .g-3{grid-template-columns:1fr} }
@media(max-width:760px){ .g-2,.g-4{grid-template-columns:1fr} .chart-box{height:240px} .topbar-right{width:100%;margin-left:0} .nav{width:100%} }